At base, we take onboarding much further than just routine procedures; it’s the bedrock of us making sure we are doing everything we can to help you. It begins with a meticulous handover from the professional services project team to your assigned customer support team, ensuring a seamless transition from build and testing, through to production rollout.
We see onboarding as the process of smoothly integrating our teams to become an extension of yours. This involves sharing information, team introductions, understanding your goals and aspirations, managing projects, and transitioning responsibilities. It’s about starting off on the right foot, setting expectations, and building a strong partnership.