Expert professional services to manage large-scale, end-to-end digital transformation projects.
Our team works with clients from project inception through to delivery, simplifying their journey to the cloud. A base professional services project is managed by a dedicated project manager following a comprehensive process.
Our team of experts conduct business, systems and workflow analysis to discover, understand and document detailed client requirements. We use the captured requirements to inform the high-level design for a custom cloud platform, tailored to your needs.
We will keep your cloud infrastructure available, optimized and secure at all times. By using our (ISO27001 certified) Managed Cloud Services offering, we will do the heavy lifting, providing not just the cloud hosting environment, but the expert staff team to take care of it.
Our onboarding process is tailored to your company and users so you can get the most from your workflow. From the start of the project through to business-as-usual support, our team of experts will craft a bespoke cloud experience, tailored to your needs and aspirations.
Our technical support team manages and supports our cloud solutions, with optional Premium Support SLAs and 24/7/365 cover also available. Every base client benefits from a single support contract, with a single service-level agreement (SLA), covering each element of their workflow.
At base we leverage top-tier technology partners to construct robust solutions to meet our clients’ needs. Since launching in 2015, we have helped hundreds of businesses to migrate to cloud-based media solutions by conducting detailed technical analysis and design, prior to onboarding.
As Head of Professional Services, I lead the Professional Services team delivering custom, integrated media solutions and digital transformation for our clients. It’s a highly collaborative team and department requiring us to work with all areas of the business.
A specialized team with expert knowledge in integrated online media solutions. The team can advise and implement digital transformation strategies, leveraging advancement in technology to create strategic foundational change. It involves the integration of technology into all areas of a business, resulting in fundamental changes to how businesses operate and how they deliver value to customers. With it, comes a multitude of benefits for the business, including strategic, operational and cost.
Navigating the world of technology is getting more complicated. It can be overwhelming to try to find the right tools and solutions, as well as expertise. Every business is unique, and solutions are not one size fits all. It is imperative to ensure you do not use technology to replace what you’ve done before but use a different tool.
Engaging with Professional Services allows you to step back, and see the bigger picture and where you are heading. Having a trusted partner to help you realise your vision; by removing the complexities and collaborating with all internal teams, technology departments, stakeholders and end users to ensure everyone is aligned as a whole.
base is an expert in our software and solutions – you are the experts in your business. We are a partner foremost, an extension of your team. Engaging with base, brings the benefit of taking your strategy and having a team to deliver the execution. Our success comes from making your business dreams and goals a reality.
Real customers, real results in Digital Storage and delivery.